Chart Talk Billing Service is a comprehensive claim management service available to Chart Talk users. Chart Talk Billing Service allows clinical staff to focus on revenue generating activities like scheduling, providing services, patient follow up*, and accepting patient payments.
- Submit electronic and paper claims
- Follow up on claim denials
- Weekly, monthly, quarterly, and annual reporting
- Workflow consulting
- Insurance payment posting
Payment Posting
Electronic remits are downloaded automatically or through the payer payment portal, scanned EOBs and checks are sent by fax or secure upload for payment posting. We can also post payment fetching ERAs from the clearing house or insurance web portals. All payments are entered into the system. Secondary cliams are filed and balances posted to patient responsibility.
Claim Management/Accounts Receivable
After your claims are submitted to the payer for processing, our expert follow-up team addresses all aging unpaid claims. If the claims are not received by insurance, our team resubmits the aging cliam to avoid timely filing limits are not reached. If claims are found to be underpaid by the insurance payer, we ensure that the underpaid claims are processed and paid correctly. We provide required medical documents to insurance payer or lawyers if any requested and some denied claims are appealed by our AR team.
Focus on Your Patients
Providers and clinic staff can focus time and energy on providing services to your patients. Increase the profitability of your business by taking out the need for full time staff monitoring claims, sitting on hold with insurances for followup, the difficulty in replacing and trainign billers caused by staff turnover. You focus on scheduling and proviing the best services for your patients, we take care of the time consuming administrative details of claim management.