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Chart Talk Support Hours

Telephone Support - M - F, 9 AM to 4 PM CST. All messages left on the support line are integrated into our case managment system.
Excluding holidays and compay sponsored training events

Email Support - Email support is monitored 24/7. Cases sent to the support mailbox are immediately logged and queued to be addressed by the next available support engineer.

Chart Talk Privacy Policy

The following Privacy Policy describes how Chart Talk uses and protects any information that you provide to the company during the course of using this website. Chart Talk takes our responsibility to protect your information seriously, and we are committed to ensuring that any information provided to us is protected in accordance with this privacy statement.

By accessing our website, you consent to acceptance of this Privacy Policy. Please contact Chart Talk if you have any questions or comments regarding this Privacy Policy or our website. We’ll be happy to respond to your message in a timely manner.

Information Collected

Chart Talk collects personal information with the goal of providing you the most useful information about our products and services. To that end, we may collect,ask for, and retain any of the following types of information:

  • Name
  • Contact information including email or postal address
  • General Practice information
  • Preferences, interests, or other relevant information regarding survey topics

Information Application

The information collected by Chart Talk is used for a variety of mutually beneficial reasons, including:

  • To satisfy any requests for information, products, or services.
  • To improve the functionality of our website. Collecting usage data allows us to determine which pages and features are most popular, and therefore helps us determine what types of information is most useful to you.
  • To customize the content you view on our website.
  • To provide additional information regarding new products, special offers, or other relevantinformation that you’ve agreed to receive.

Information Security

Because we place the highest priority on securing your personally identifiable information, we prevent unauthorized access or disclosure of this data by establishing suitable physical, electronic, and managerial procedures to safeguard and secure any information that we collect from our website.

Cookies

Internet browser includes a feature known as cookies. A cookie is a small amount of data from our website that asks to be placed on your computer. If you agree, this file on your computer may be used to enhance your experience with our website. Such enhancements include preventing you from having to fill out the same form multiple times, displaying the most appropriate information based on your interests, determining which parts of our website you find most useful, and contributing to the accumulation of anonymous statistical information about our website usage. Cookies alone provide no personally identifiable information, and the feature can be turned off on your browser at any time. You do not need to have the cookies featured turned on to visit most of our website, although certain areas of our site may require cookies to assist in features that require your active participation.

Linked Websites

The Chart Talk website may contain links to other websites that you may find interesting. However, please be aware that if you choose to access these links, Chart Talk does not retain any control over these webpages. Therefore, Chart Talk will not be responsible for the protection and privacy of any information that you provide while visiting such sites. This Privacy Policy statement governs only the information that you provide to Chart Talk while visiting the Chart Talk website.

Distribution of Information

Chart Talk will only share your personally identifiable information with other people or companies under the following circumstances:

  • When you have elected to allow us to share that information at the time you provided it, or through subsequent positive election actions during use of our website.
  • If we hire third-party vendors to provide a specific service, such as customer support, email message deployment, data processing, or fulfillment of special products or services that you have requested. Any company associated with Chart Talk will have restricted access to your information, and will only have permission to use this data during the course of fulfilling our services to you. These companies will not be provided this information for their own permanent use.
  • You are the winner of a contest in which a third party requires your information in order to properly award and deliver the prize.
  • To provide additional information regarding new products, special offers, or other relevantinformation that you’ve agreed to receive.
  • When required by State or Federal law.
  • If we suspect that your actions have been in violation of applicable laws, product or service usage guidelines, our Terms of Use policy, or endanger the legal rights, property, or safety of an individual or company.
  • If Chart Talk purchases or sells a company, merges with company, or is purchased by another company, your information may be transferred as part of the process, ensuring that the products and services you receive from Chart Talk will continue uninterrupted.

Reviewing your personal information

You may request the details of the personal information that Chart Talk retains about you under the Data Protection Act of 1998. Please contact us in writing, either by postal mail or email, and we will gladly provide you the necessary information. If you believe that any information we are retaining is incorrect, please write or email our company and we will promptly correct any incorrect or outdated information.

Privacy Policy Update

Changes to this Privacy Policy will be posted on this webpage. If any significant or broadly impactful changes take place, we will indicate such information on our website, and direct interested parties to this portion of our site to review the updated Privacy Policy document.

 Privacy policy regarding children

The information contained in the Chart Talk website is not specifically directed at children, although it does not require an individual to be a legal adult to utilize the site’s functionality. While not required, we encourage children to seek a guardian’s permission before accessing the Chart Talk website or requesting information about the company. Chart Talk will not authorize purchases made by children at this website, and we will not knowingly collect or utilize any personally identifiable information from any individual under the age of 18.

 

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