Case Study: Procare Chiropractic

Chart Talk with Dr AJ at Procare Chiropractic

13 Years Working Together

In June of 2011 Procare Chiropractic started using Chart Talk for documentation and demonstrating Meaningful Use of an Electronic Health Record. Initially, Dr. AJ liked that Chart Talk made dictating his patient encounters right into the computer a snap. Dr. AJ still likes to keep his notes succinct and encounter specific by dictating.

When his billing company notified him that they were closing up shop, Dr. AJ reached out to learn more about our Chart Talk Executive Billing Service. Our billing service takes care of the administrative part of you claims. We submit electronically or by mail, monitor and correct for rejections, submit documentation on your behalf, monitor your 30/60/90+ and address aging claims promptly. We are part of your team, one that will be there no matter what.

We visited Procare Chiropractic to talk with the doctor and staff directly. In 1000 clinics using Chart Talk, no two clinics every use it quite the same way. It's great to see which reports and tools each clinic prefers for their unique systems. When we asked what they like about using Chart Talk Kristee had this to say,

I find Chart Talk very state of the art and easy to use compared to other billing software that we have used in the past. Your technical support is excellent. Chart Talk provides excellent support whenever I have questions and is quick to respond to my emails. I really feel that [we] work as a team to make Procare Chiropractic successful.

Chart Talk Bookings

Chart Talk Bookings

Chart Talk Bookings extends your practice management functioanality to take patient payments online and book appointments right from your own clinic branded website. SMS and email appointment reminders keep your patients coming back and drastically reduces no shows. Chart Talk Bookings is included with both the Gold and Executive pricing tiers.

Patient Engagement +

See More Patients

Chart Talk Managed Billing Services allow you to see more patients

Chart Talk let’s you focus on patients, not paperwork

It's 2020 and you don't need to operate you clinic like it's the 1980's. Your clinic and your staff should focus on your patients: Providing services, engaging patients, and collecting money. You don't need to have one, two, or even three fulltime employees focused only on claims administrtion anymore. Chart Talk Billing Services will provide beginning-to-end claims management, from submitting your claims to posting payments. We also monitor and address claim rejections promptly, follow up with insurance on aging claims, post payments, file appeal letters, claim printing and mailing.

Chart Talk Hosted Services

We monitor, protect, and maintain protected health information around the clock so you don't have to
Benefits of our hosted servers:

  • Monitored 24/7
  • Software vigilantly updated
  • Full backups of all databases are taken daily
  • All servers replicated in case of any critical circumstances
  • Hardware monitored and updated accordingly.

 

Our professional hosted solution removes the need for your business to purchase and maintain server hardware, and employ an IT person or company to secure and maintain your hardware and software. Chart Talk Hosted Services gives you the peace of mind that your system is backed up in such a way that, if you need it, the data can be replicated in minutes. Too many times a small clinic has called us thinking their system has been backed up by some low cost commercial application only to find their data is unusable when they need it. Let us prevent this nightmare from happening to you.

Data Center Features:

[infobox size=12 icon=none000 type=none width=100% bgcolor=#FEF6D2 bordercolor=#FFD300 color=#444444 size=12 border=topright style=less_round ]Physical Safeguards:
• Gated entrance
• Traffic bollards
• Digital video surveillance
• Onsite guard staff
• Onsite operations staff
• Mantraps
• Biometric screening[/infobox]
[infobox size=12 icon=none000 type=none width=100% bgcolor=#FEF6D2 bordercolor=#FFD300 color=#444444 size=12 border=topright style=less_round ]Redundant Infrastructure: Redundancy on both electrical and mechanical  infrastructure.

Data Encryption: TDES over TCP/IP, All web traffic is forced HTTPS, all sites are secured with an SSL certificate with SHA256 encryption.[/infobox]