The evolution of practice management software

Compliant, Secure, Simple, Affordabe

The complete package

Chart Talk Affects Your Bottom Line From Day One:

  • Eliminates High Level IT Requirements - All you have to do is connect to the internet. Chart Talk secures, backs up, and protects your data 24/7/365.
  • Reduce Staffing Requirements - Chart Talk workflow is so simple, there are some doctors that run their entire practice themselves. Chart Talk Billing reduces the pain of staff turnover by allowing you to outsource your billing and just focus on treating patients, and collecting payments.
  • Eliminate Missed Documentation and Unsent Claims - The Chart Talk process fits right into your clinical workflow and flags any missed steps before they get forgotten.
  • "Just makes sense" - One client, after using Chart Talk for two months said the reason she likes the software over the program she had been using for the previous 20 years was that, "Chart Talk just makes sense. I never thought billing could be so easy."

Additional Features & Services:

  • We can convert data from other system too!
  • Simple training and available on-line 24/7
  • Terrific support for 20 years!
  • Bulk statement printing, envelope inserting, and mailing
  • Billing service including claim management, credentialing assistance, and EOB entry
  • Direct integration with Solution Reach for text, email, and phone appointment reminders!

A different concept from day one

The first thing our customers notice about Chart Talk is that it works so much differently than any billing software they had ever used before.  Recently, one user from Georgia remarked that he had been through 14 systems before finding Chart Talk. The reason Chart Talk is so much different is where we started.

In 1999 Chart Talk was created to give chiropractors an easy interface to use speech recognition software to document their patient encounters. As Chart Talk grew, so did the demands of our users. Where Chart Talk excelled at documentation, we chose to build interfaces with over 15 different billing softwares. When doctors would complete their documentation, they could click a button and create a claim in their billing system.

In today's healthcare system data analysis is key. Programs like MIPS and the Quality Payment Program (QPP) from CMS require reporting that incorporates patient demographic data, billing information, diagnosis, reading from vitals, and completed documents to generate structured and coded reporting. Our clients don't have the full time staff power to gather all of this information from disparate systems, so we decided to give our clients a platform that could give them access to the very latest technology without needing to quadruple their staff or monthly overhead.

Reduce IT Cost

Professional Data Security
IT costs and IT professionals are not something that a clinic considers when looking at the costs of their system. Previously, your computer networking costs were taken on the chin. With Chart Talk you have a true cloud system, meaning, no more software installations, no more danger from local viruses/malware, no complex backup scenarios, simplified HIPAA auditing, and more.
With Chart Talk you are hiring hundreds of full time IT professionals dedicated to securing, maintaining, and improving the accessibility and integrity of your patient data.

  • No more managing license keys or software
  • No more downtime due to hardware issues
  • No playing middle man between various software vendors
  • No more software installation

 

Save Money
  • No need to pay an outside IT company for backups, server security and encryption and other high level IT functions
  • No need to buy new servers or keep them updated
Fixed vs Variable IT Costs

Upgrading Your Practice Management Software

Healthcare is migrating from a fee-for-service type payment model to a payment model based more around analytics. As fledgling software companies have developed to fill specialized software demands, software interoperabilty has become a certification requirement for electronic health records. Unfortunatley, when integrating software for different purposes you lose the ability to systematically analyze the data.

Chart Talk practice managment builds on our certified EHR software, understandable clinical workflows, secure patient portal, paperless functional assessments, powerful electronic billing tools, and allows you access to reporting that references all of this data together.

Integrated Functional Forms with Patient Reminders

Our integrated email appointment reminder and patient portal allow you to decrease your no-show appointments and deliver functional assesments at scheduled intervals for your patients. By moving these processes to your EHR you can improve the consistency which forms are completed. Integrating this data into one system allows us to give you the data analysis tools you need at your fingertips.

Graph outcome results over time with a click.

Graph outcome results over time with a click.

Graph pain from the chief copmlainf for patients are prompted to complete with their patient reminders.

Graph pain from the chief copmlainf for patients are prompted to complete with their patient reminders.

Chart Talk Hosted Services

We monitor, protect, and maintain protected health information around the clock so you don't have to
Benefits of our hosted servers:

  • Monitored 24/7
  • Software vigilantly updated
  • Full backups of all databases are taken daily
  • All servers replicated in case of any critical circumstances
  • Hardware monitored and updated accordingly.

 

Our professional hosted solution removes the need for your business to purchase and maintain server hardware, and employ an IT person or company to secure and maintain your hardware and software. Chart Talk Hosted Services gives you the peace of mind that your system is backed up in such a way that, if you need it, the data can be replicated in minutes. Too many times a small clinic has called us thinking their system has been backed up by some low cost commercial application only to find their data is unusable when they need it. Let us prevent this nightmare from happening to you.

Data Center Features:

[infobox size=12 icon=none000 type=none width=100% bgcolor=#FEF6D2 bordercolor=#FFD300 color=#444444 size=12 border=topright style=less_round ]Physical Safeguards:
• Gated entrance
• Traffic bollards
• Digital video surveillance
• Onsite guard staff
• Onsite operations staff
• Mantraps
• Biometric screening[/infobox]
[infobox size=12 icon=none000 type=none width=100% bgcolor=#FEF6D2 bordercolor=#FFD300 color=#444444 size=12 border=topright style=less_round ]Redundant Infrastructure: Redundancy on both electrical and mechanical  infrastructure.

Data Encryption: TDES over TCP/IP, All web traffic is forced HTTPS, all sites are secured with an SSL certificate with SHA256 encryption.[/infobox]

Chart Talk Cloud

Save on security, maintenance, IT, and hardware costs
The decision to remove hardware issues, have a dedicated IT staff, and total security and encryption of sensitive data is the first step in understanding what the cloud does for you. Think about the time and money that you would save if you could pick up any web enabled device such as a tablet, smart phone, or computer to log into your secure account and have the same experience across all platforms. You would never have to install software, worry about two programs interfering with each other, or losing data.

The cloud is a secure platform that you can access with any web enabled device. When you subscribe to our cloud services you are leaving the world where you are responsible for data security and management. You get a team of IT professionals, database administrators, and Healthcare IT experts working for you 24/7. Moving your clinical services to Chart Talk Hosted Services lets you plan your annual IT budget accurately. Minimizing the amount of ‘unforeseen circumstances’ that leave you scrambling at the last minute.