Case Study: Procare Chiropractic

Chart Talk with Dr AJ at Procare Chiropractic

13 Years Working Together

In June of 2011 Procare Chiropractic started using Chart Talk for documentation and demonstrating Meaningful Use of an Electronic Health Record. Initially, Dr. AJ liked that Chart Talk made dictating his patient encounters right into the computer a snap. Dr. AJ still likes to keep his notes succinct and encounter specific by dictating.

When his billing company notified him that they were closing up shop, Dr. AJ reached out to learn more about our Chart Talk Executive Billing Service. Our billing service takes care of the administrative part of you claims. We submit electronically or by mail, monitor and correct for rejections, submit documentation on your behalf, monitor your 30/60/90+ and address aging claims promptly. We are part of your team, one that will be there no matter what.

We visited Procare Chiropractic to talk with the doctor and staff directly. In 1000 clinics using Chart Talk, no two clinics every use it quite the same way. It's great to see which reports and tools each clinic prefers for their unique systems. When we asked what they like about using Chart Talk Kristee had this to say,

I find Chart Talk very state of the art and easy to use compared to other billing software that we have used in the past. Your technical support is excellent. Chart Talk provides excellent support whenever I have questions and is quick to respond to my emails. I really feel that [we] work as a team to make Procare Chiropractic successful.

See More Patients

Chart Talk Managed Billing Services allow you to see more patients

Chart Talk let’s you focus on patients, not paperwork

It's 2020 and you don't need to operate you clinic like it's the 1980's. Your clinic and your staff should focus on your patients: Providing services, engaging patients, and collecting money. You don't need to have one, two, or even three fulltime employees focused only on claims administrtion anymore. Chart Talk Billing Services will provide beginning-to-end claims management, from submitting your claims to posting payments. We also monitor and address claim rejections promptly, follow up with insurance on aging claims, post payments, file appeal letters, claim printing and mailing.

The evolution of practice management software

Compliant, Secure, Simple, Affordabe

The complete package

Chart Talk Affects Your Bottom Line From Day One:

  • Eliminates High Level IT Requirements - All you have to do is connect to the internet. Chart Talk secures, backs up, and protects your data 24/7/365.
  • Reduce Staffing Requirements - Chart Talk workflow is so simple, there are some doctors that run their entire practice themselves. Chart Talk Billing reduces the pain of staff turnover by allowing you to outsource your billing and just focus on treating patients, and collecting payments.
  • Eliminate Missed Documentation and Unsent Claims - The Chart Talk process fits right into your clinical workflow and flags any missed steps before they get forgotten.
  • "Just makes sense" - One client, after using Chart Talk for two months said the reason she likes the software over the program she had been using for the previous 20 years was that, "Chart Talk just makes sense. I never thought billing could be so easy."

Additional Features & Services:

  • We can convert data from other system too!
  • Simple training and available on-line 24/7
  • Terrific support for 20 years!
  • Bulk statement printing, envelope inserting, and mailing
  • Billing service including claim management, credentialing assistance, and EOB entry
  • Direct integration with Solution Reach for text, email, and phone appointment reminders!

A different concept from day one

The first thing our customers notice about Chart Talk is that it works so much differently than any billing software they had ever used before.  Recently, one user from Georgia remarked that he had been through 14 systems before finding Chart Talk. The reason Chart Talk is so much different is where we started.

In 1999 Chart Talk was created to give chiropractors an easy interface to use speech recognition software to document their patient encounters. As Chart Talk grew, so did the demands of our users. Where Chart Talk excelled at documentation, we chose to build interfaces with over 15 different billing softwares. When doctors would complete their documentation, they could click a button and create a claim in their billing system.

In today's healthcare system data analysis is key. Programs like MIPS and the Quality Payment Program (QPP) from CMS require reporting that incorporates patient demographic data, billing information, diagnosis, reading from vitals, and completed documents to generate structured and coded reporting. Our clients don't have the full time staff power to gather all of this information from disparate systems, so we decided to give our clients a platform that could give them access to the very latest technology without needing to quadruple their staff or monthly overhead.

Upgrading Your Practice Management Software

Healthcare is migrating from a fee-for-service type payment model to a payment model based more around analytics. As fledgling software companies have developed to fill specialized software demands, software interoperabilty has become a certification requirement for electronic health records. Unfortunatley, when integrating software for different purposes you lose the ability to systematically analyze the data.

Chart Talk practice managment builds on our certified EHR software, understandable clinical workflows, secure patient portal, paperless functional assessments, powerful electronic billing tools, and allows you access to reporting that references all of this data together.

Integrated Functional Forms with Patient Reminders

Our integrated email appointment reminder and patient portal allow you to decrease your no-show appointments and deliver functional assesments at scheduled intervals for your patients. By moving these processes to your EHR you can improve the consistency which forms are completed. Integrating this data into one system allows us to give you the data analysis tools you need at your fingertips.

Graph outcome results over time with a click.

Graph outcome results over time with a click.

Graph pain from the chief copmlainf for patients are prompted to complete with their patient reminders.

Graph pain from the chief copmlainf for patients are prompted to complete with their patient reminders.

Chart Talk Cloud

Save on security, maintenance, IT, and hardware costs
The decision to remove hardware issues, have a dedicated IT staff, and total security and encryption of sensitive data is the first step in understanding what the cloud does for you. Think about the time and money that you would save if you could pick up any web enabled device such as a tablet, smart phone, or computer to log into your secure account and have the same experience across all platforms. You would never have to install software, worry about two programs interfering with each other, or losing data.

The cloud is a secure platform that you can access with any web enabled device. When you subscribe to our cloud services you are leaving the world where you are responsible for data security and management. You get a team of IT professionals, database administrators, and Healthcare IT experts working for you 24/7. Moving your clinical services to Chart Talk Hosted Services lets you plan your annual IT budget accurately. Minimizing the amount of ‘unforeseen circumstances’ that leave you scrambling at the last minute.